Google reviews management service

The importance of good Google reputation management in 2019:

A positive online reputation will only become more crucial in 2019. Research shows a growing trend of consumers jumping online to see what is being said about the products and services they are considering buying.

Companies need to be aware that consumers are placing increasing importance on online reviews on Google.

In 2019, companies should focus on bringing in new feedback and keeping it positive. A BrightLocal study reveals that 85 % of consumers trust online reviews as much as personal recommendations, and 73 % of those surveyed say that a positive review makes them more likely to trust a local business.

Since so much depends on what consumers say about them online, businesses will need to actively manage their Google reviews. This includes trying to acquire as many as possible, knowing when new reviews are posted, and responding to every review, good or bad.

Research shows that more than half of consumers expect a response from a company for which they leave a review. Visit Google reviews management is becoming a staple of online reputation management services!

Your customers are your best asset!

Attracting new customers costs five times as much as retaining existing ones. The number changes depending on which study you look at, but the result is always clear. Existing customers are valuable and cost less to market to. Responding to positive feedback is a simple way to encourage existing customers, especially newer ones, to buy again.